TollFraudAlert.com
 
05 March 2010
Hackers access your telephone system via a standard telephone line, or increasingly through a VoIP telephone connection, and masquerade as an authorised user taking control of your system to make unauthorised telephone calls.

Average toll fraud cost to Australian businesses - $78,000*
 
Telecommunications security experts predict that breaches are occurring daily in Australia resulting in millions of dollars in damage. Most breaches are unreported, but the press have reported several cases that have involved litigation.
 
A few of the publicly exposed instances of toll fraud:
 
23 February 2010 Change passwords to avoid phreaking phone fraud
03 February 2010 Fugitive VoIP hacker admits 10 million minute spree
07 January 2010 County discovers $4,700 in phone charges
01 December 2009 PBX Fraud strikes Toronto
26 November 2009 Phone fraudsters leave businesses on hook
28 October 2009 Internet phone systems become the fraudster's tool
19 October 2009 VoIP hack suspect fugitive extradited back to US
02 October 2009 Toll fraud is alive and well
02 September 2009 North Carolina business has been left with a $2,500 phone bill
17 August 2009 Hackers leave Ottawa company with sky-high phone bill
12 June 2009 International Phone Hacking Ring Busted; Stole $55 Million Calls
08 June 2009 Sipera Systems Reports VoIP Toll Fraud Continues to Escalate
18 May 2009 Our VoIP Hacked. $3K Bill
13 May 2009 PBX hacking continues to threaten business owners
11 February 2009 Fugitive VOIP hacker cuffed in Mexico (average $300k fraud)
28 January 2009 Bell Canada Bills Customer $207K After Hack
20 January 2009 Small business gets $120,000 bill after hackers attack VoIP phone
19 December 2008 Man faces $52k bill after voicemail breach
08 December 2008 FBI: Criminals auto-dialing with hacked VoIP systems
25 August 2008 Hacker runs up US$12,000 Federal phone bill
03 August 2008 The Ease of Hacking VoIP
27 July 2008 Library phone system hacked
10 June 2008 Bill-ware stops telco rip-offs
18 April 2008 $78,000: that's one hack of a phone bill
17 April 2008 Foreign hackers target Aussie companies
12 February 2008 snom VoIP phone hacked
18 July 2007 Hackers stealing PBX phone minutes to on-sell cheap
17 October 2006 Telephone hack costs NSW firm AU$9,000
09 June 2006 Two Charged With Hacking VoIP Networks, Selling Long-Distance
26 May 2006 Law firms join ‘phreaked’ out list
19 April 2006 Nortel PABX hacked again
16 April 2006 Telstra 'turns back on phone scam victims'
23 November 2005  Phreakin’ hell: phone hacking costing Australia millions
16 September 2005 Phone hack still a problem. companies told
02 August 2005 Nearly 100 companies hit in phone hacking spree
20 March 2005 Phone hackers tap into hospital
 
Hackers and hacking
 
Once a term to describe a clever, efficient or nonobvious solution to a problem the term 'hacker' is now synonymous with unauthorized and illegal activities involving technology predominantly computers and increasingly telephone systems.
 
'How to' guides on hacking are easily found online but for obvious reasons not provided here.
 
Phone phreaking
 
Phone phreaking is a term used to describe those people who experiment with and explore PABXes, telephone systems and other devices connected to public telephone systems. Phreaking has become closely linked with hackers and hacking as telecommunications systems have become computerized.
 
The term 'phreak' is a combination of the terms 'phone' and 'freak'.
 
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